Assessment developed for the team communication topic
Current Team Communication Assessment
(before learner's start the session and after session is over)
1. Learners will be able to describe the communication model
Assessment:
1. In groups of 2 or 3, please use the words on the list below to complete the communication process. One of the groups will share orally with the whole class the process.
1. In groups of 2 or 3, please use the words on the list below to complete the communication process. One of the groups will share orally with the whole class the process.
a. Message
b. Transmitter
c. Noise
d. Receiver
e. Signal
f. Information source
g. Destination
Answer:
2. In groups of 2 or 3, please decide which definition belongs to the sender, message, receiver and noise. Then, these concepts will be described orally by different groups.
A. __________ is the person or organization that receives the information.
B. __________ is the person/organization sending information who initiates a communication process.
C. __________ are all the factors, interpersonal ones or those that are caused by the medium, that cause a message to be miscommunicated.
D. __________ is the information contained within the communication process.
Answer:
E. The receiver is the person or organization that receives the information.
F. The sender is the person/organization sending information who initiates a communication process.
G. The noises are all the factors, interpersonal ones or those that are caused by the medium that cause a message to be miscommunicated.
H. The message is the information contained within the communication process.
A. __________ is the person or organization that receives the information.
B. __________ is the person/organization sending information who initiates a communication process.
C. __________ are all the factors, interpersonal ones or those that are caused by the medium, that cause a message to be miscommunicated.
D. __________ is the information contained within the communication process.
Answer:
E. The receiver is the person or organization that receives the information.
F. The sender is the person/organization sending information who initiates a communication process.
G. The noises are all the factors, interpersonal ones or those that are caused by the medium that cause a message to be miscommunicated.
H. The message is the information contained within the communication process.
2. Learners will be able to demonstrate how the connotative message can change the meaning of the whole message
Assessment:
1. As a class, they will have the following descriptions on the board, and the facilitator will ask a volunteer to identify the connotative one. The facilitator will ask the class if they agree or disagree with the selection:
A. ___________ message is representative of the specific facts involved in any communication message. It is usually the most obvious meaning created by the words, or semantics, of the message.
B. ___________ message represents not only the words and semantics, but also the emotional. It can lead to different interpretations of the same communication.
Answer:
A. The denotative message is representative of the specific facts involved in any communication message. It is usually the most obvious meaning created by the words, or semantics, of the message.
B. The connotative message represents not only the words and semantics, but also the emotional. It can lead to different interpretations of the same communication.
2. In groups of 2, please read the sentences below and make sure to stress the word on bold. After reading it, decide how the connotative meaning of the sentence changes.
A. I don't think he should get the job.
B. I don't think he should get the job.
C. I don't think he should get that job.
D. I don't think he should get that job.
E. I don't think he should get that job.
F. I don't think he should get that job.
G. I don't think he should get that job.
H. I don't think he should get that job.
Answer:
A. Meaning: Somebody else thinks he should get the job.
B. Meaning: It's not true that I think he should get the job.
C. Meaning: That's not really what I mean. OR I'm not sure he'll get that job.
D. Meaning: Somebody else should get that job.
E. Meaning: In my opinion it's wrong that he's going to get that job.
F. Meaning: He should have to earn (be worthy of, work hard for) that job.
G. Meaning: He should get another job.
H. Meaning: Maybe he should get something else instead.
Note: Material comes from: http://esl.about.com/cs/pronunciation/a/a_wordstress.htm (About.com; 2014)
1. As a class, they will have the following descriptions on the board, and the facilitator will ask a volunteer to identify the connotative one. The facilitator will ask the class if they agree or disagree with the selection:
A. ___________ message is representative of the specific facts involved in any communication message. It is usually the most obvious meaning created by the words, or semantics, of the message.
B. ___________ message represents not only the words and semantics, but also the emotional. It can lead to different interpretations of the same communication.
Answer:
A. The denotative message is representative of the specific facts involved in any communication message. It is usually the most obvious meaning created by the words, or semantics, of the message.
B. The connotative message represents not only the words and semantics, but also the emotional. It can lead to different interpretations of the same communication.
2. In groups of 2, please read the sentences below and make sure to stress the word on bold. After reading it, decide how the connotative meaning of the sentence changes.
A. I don't think he should get the job.
B. I don't think he should get the job.
C. I don't think he should get that job.
D. I don't think he should get that job.
E. I don't think he should get that job.
F. I don't think he should get that job.
G. I don't think he should get that job.
H. I don't think he should get that job.
Answer:
A. Meaning: Somebody else thinks he should get the job.
B. Meaning: It's not true that I think he should get the job.
C. Meaning: That's not really what I mean. OR I'm not sure he'll get that job.
D. Meaning: Somebody else should get that job.
E. Meaning: In my opinion it's wrong that he's going to get that job.
F. Meaning: He should have to earn (be worthy of, work hard for) that job.
G. Meaning: He should get another job.
H. Meaning: Maybe he should get something else instead.
Note: Material comes from: http://esl.about.com/cs/pronunciation/a/a_wordstress.htm (About.com; 2014)
3. Learners will be able to analyze a message by identifying the modes of non-verbal communication used by the messenger
Assessment:
1. After watching these 2 clips please explain what non-verbal communication characteristics you notice on the videos.
1. After watching these 2 clips please explain what non-verbal communication characteristics you notice on the videos.
Answer: Facial expression and kinesics
Answer: Kinesics, proxemics and facial expressions
2. From the pictures below, please identify at least one characteristic of the non-verbal message being sent to the receiver.
2. From the pictures below, please identify at least one characteristic of the non-verbal message being sent to the receiver.
Answer: Proxemics (personal space is still important while shaking hands)
Answer: Facial expression and kinesics (ready to be done with the meeting)
Note: The pictures comes from the book, “Body Language: The Art of Reading Gestures and Postures” (Sharma; 2011).
Note: The pictures comes from the book, “Body Language: The Art of Reading Gestures and Postures” (Sharma; 2011).
4. Learners will be able to identify and analyze common barriers while communicating
Assessment:
1. After watching these 2 clips please identify what characteristics of good communicators you noticed on the videos.
1. After watching these 2 clips please identify what characteristics of good communicators you noticed on the videos.
Answer: copying with angry feelings
Answer: generating a sense of empathy
2. Select the communication network that best would work for the following scenario:
“A group of 3 managers need to discuss the interviews made with 4 candidates and select one them for the position available.”
Which communication pattern would work best for this discussion?
2. Select the communication network that best would work for the following scenario:
“A group of 3 managers need to discuss the interviews made with 4 candidates and select one them for the position available.”
Which communication pattern would work best for this discussion?
Answer: Open Network
5. Learners will be able to identify poor listening skills and use active listening skills correctly
Assessment:
1. After watching the following clips, please identify what poor listening skills the characters are displaying:
1. After watching the following clips, please identify what poor listening skills the characters are displaying:
Answer: Faking attention
Answer: Tolerating distractions
2. The following clips will show 2 people having a conversation, and the “receiver” should consider using some of the active listening techniques.
Which technique do you think they should use?
2. The following clips will show 2 people having a conversation, and the “receiver” should consider using some of the active listening techniques.
Which technique do you think they should use?
Answer: Summarizing
Answer: Paraphrasing
6. Learners will be able to use the steps involved in building collective communication
Assessment:
1. From the following 10 steps, please select the 6 that are involved in building collective communication with 90% accuracy.
a. Spending time together
b. Task Talk
c. Practicing trust
d. Going out for drinks
e. Openly discussing communication differences
f. Communication processes: demonstrating presence, reflexive talks, backstage communication, humor and shared laughter.
g. Finishing the other person’s work
h. Communication processes to avoid: jockeying for power, communicating boredom, debating expertise, sarcasm and negative humor.
Answer:
a. Spending time together
b. Task Talk
c. Practicing trust
d. Openly discussing communication differences
e. Communication processes: demonstrating presence, reflexive talks, backstage communication, humor and shared laughter.
f. Communication processes to avoid: jockeying for power, communicating boredom, debating expertise, sarcasm and negative humor.
1. From the following 10 steps, please select the 6 that are involved in building collective communication with 90% accuracy.
a. Spending time together
b. Task Talk
c. Practicing trust
d. Going out for drinks
e. Openly discussing communication differences
f. Communication processes: demonstrating presence, reflexive talks, backstage communication, humor and shared laughter.
g. Finishing the other person’s work
h. Communication processes to avoid: jockeying for power, communicating boredom, debating expertise, sarcasm and negative humor.
Answer:
a. Spending time together
b. Task Talk
c. Practicing trust
d. Openly discussing communication differences
e. Communication processes: demonstrating presence, reflexive talks, backstage communication, humor and shared laughter.
f. Communication processes to avoid: jockeying for power, communicating boredom, debating expertise, sarcasm and negative humor.
Assessments to download
|
|
|
|